Elevate Your Hotel Brand with Your Own Personalized Guest App

  • Multilingual Digital Guest Directory

  • Receive Room Service Requests

  • Get Real-Time Guest Feedback

  • Grow Your CRM Data

  • Mobile Web App (PWA Technology)

Set up your guest app in 5 minutes with AI, no credit card needed!
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The amount of guest requests your hotel receives can be overwhelming
to manage manually.

Each missed or neglected guest request diminishes the guest experience, tarnishes your
brand reputation, and results in revenue loss.

With GuestService, you can create a custom mobile Guest App to be there for your guests 24/7, instantly receiving each request. Boost your non-room revenue with offerings like room service and other extra services. Track the duration and guest feedback for each request to enhance the overall guest experience and prevent negative reviews. Efficiently manage every single request through one unified interface. Seamlessly communicate with your guests thanks to GuestService's guest communication and real-time translation features.

Book a Demo

Create Your Hotel’s
Branded Mobile App

Foster strong guest relationships

Boost guest engagement and revenue with personalized support. Our app helps your guest relations team handle special requests, provide local recommendations, and offer exclusive services, creating opportunities for increased monetary gain while ensuring a memorable stay.


Upgrade to our paid plans to enable contactless check-in, facility reservations, excursion sales and much more!
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Boost Your
Hotel’s Revenue

Enhance in-room dining experience

Provide your guests with a seamless room service experience. GuestService enables guests to order room service directly, view your menu, check service hours, and place orders with ease, ensuring they can enjoy in-room dining with little to no extra effort.


Upgrade to our paid plans to enable contactless check-in, facility reservations, excursion sales and much more!

Set up your Hotel's
guest app in 5 minutes.

These companies are already using GuestService.
When will you?

GuestService is fully customizable to fit your brand. The guest app is tailored with your preferred fonts, images, colors, logos, brand language, and more.

Step 1

  • Fill our AI signup form with your hotel’s name and your credentials

Step 2

  • Pick up to 3 most beautiful images of your hotel for app slider

Step 3

  • Our AI signup agent will process your hotel’s data in minutes

Step 4

  • Voilà! You are ready to start receiving requests from your guests

With the Freemium version, you can provide your guests with a range of features directly through the app, including ordering room service, requesting and managing amenities and additional housekeeping, reporting issues, and accessing personalized guest relations. Additionally, the app streamlines front office services, offers comprehensive hotel details, and features an AI-generated FAQ section tailored to your hotel. For more advanced functionalities and enhanced features, you can upgrade to one of our paid plans at any time.

No, our Freemium version does not have an expiration date. You can use it for as long as you like without any time limitations.

The "AI sign-up" process utilizes artificial intelligence to simplify your registration. Simply provide your hotel’s name, and then select up to three images of your hotel from the options presented by our AI. Then, sit back and relax as the AI automatically configures your account, personalizes the settings, and gets you started. Once your setup is complete, you can easily make any adjustments to your guest app through the admin panel. However, if your hotel cannot be found in the database, you can still create a blank guest app, which you can customize as needed.

Depending on the size of your hotel’s data, the process takes 1-2 minutes, with an average time of about one minute.

No, you do not need to provide your credit card information during the sign-up process. You can start using the Freemium version of the app without any financial commitment.

To customize your guest app further, access the admin panel, which has been designed to be easily understandable and effective. From there, you can adjust various settings and features, update and modify content, and configure additional functionalities to better align with your hotel's branding and operational needs. If you require detailed guidance, our support team is available to assist you in making the most of these customization options.

Yes, we provide a comprehensive set of tutorials, webinars, and documentation to help you make the most of GuestService. Book your training session with our team to get started.

No, your guests do not need to download an app. GuestService is a Progressive Web App (PWA), so it can be accessed directly through a web browser on their phone, offering the convenience of an app without the need for downloads. However, if you would like to offer a downloadable native app, you can do so by upgrading to one of our paid plans.

Mobile Web Guest Apps are web-based applications designed to enhance the guest experience at your hotel. These apps allow guests to access information about hotel services, amenities, and local attractions directly from their mobile devices without needing to download anything. Guests can view menus, facilities, services, and much more, all through a convenient and user-friendly interface that is accessible via any mobile web browser.

Creating a Guest App using GuestService for your hotel offers numerous benefits. It enhances the guest experience by providing seamless access to services and updates, promotes your brand, and streamlines communication through push notifications. The app also offers valuable insights into guest preferences, helping you tailor services and marketing strategies. Additionally, it provides a convenient, centralized location for guests to access information about your amenities and local attractions. Overall, a GuestService Guest App gives your hotel a competitive advantage by offering a modern, tech-savvy experience that attracts and satisfies guests.
★ ★ ★ ★ ★

“GuestService has been a game-changer for our hotel. The platform's customizability allowed us to create a branded app that perfectly aligned with our hotel's aesthetic and services. Our guests have appreciated the app's user-friendly interface and have been able to easily book services like restaurant reservations and luxury car transfers. Our account manager has been extremely helpful and has helped us optimize our use of the platform.”

Lena J. Thomas

Hotel Owner

★ ★ ★ ★ ★

“We've seen a significant increase in direct bookings since implementing GuestService. Our guests love being able to plan their stay before they arrive, and the app's reminders and notes have helped us keep track of their requests. The platform's messaging hub has also allowed us to keep in touch with guests throughout their stay, ensuring that we're providing excellent customer service."

Alishia Newell

General Manager

★ ★ ★ ★ ★

"GuestService has helped us reduce our paper usage significantly, making our hotel more environmentally friendly. This feature has been well-received by our guests, who appreciate our commitment to sustainability. Additionally, the platform has helped us increase revenue by promoting our services through personalized messages and offers."

Ernest L. Fold

Hotel Manager