Elevate Your Hotel Brand with Your Own Custom Guest App

  • Boost Non-Room Revenue

  • Increase Direct Bookings

  • Improve Operational Efficiency

  • Enhance Guest Experience

  • Prevent Most of Negative Reviews

Set up in 5 minutes—30-day Free Trial, no credit card needed!
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Your hotel receives hundreds to thousands of guest requests, which can be overwhelming to manage manually.

Each missed or neglected guest request diminishes the guest experience, tarnishes your brand reputation, and results in revenue loss.

With GuestService, you can create a custom mobile Guest App to be there for your guests 24/7, instantly receiving each request. Boost your non-room revenue with offerings like excursions, room service, and spa sales. Track the duration and guest feedback for each request to enhance the overall guest experience and prevent negative reviews. Efficiently manage every single request through one unified interface. Seamlessly communicate with your guests thanks to GuestService's guest communication and real-time translation features.

Book a Demo

Create Your Hotel’s
Branded Mobile App

Allow guests to place orders for hotel services and amenities

Enhance guest dining experiences and hotel service quality with GuestService’s mobile ordering feature. Our Mobile Web App and Smart-Room Tablet streamline operations, letting guests order and schedule deliveries. Digital menus and automation ensure efficient service, eliminating the possibility of human errors and providing updates on order status.




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Boost Your
Hotel’s Revenue

List the room service options for your guests to enjoy

Showcase the room service offerings at your hotel and enable guests to easily place orders. Display menu selections, outline service hours, and provide instructions on how to place an order to help guests plan their in-room dining experience effectively, increasing the likelihood that guests will utilize these services more and ultimately leading to increased sales.




Prevent up to 80%
of negative reviews

Experience 3x
ancillary revenue

Double your staff
productivity

Achieve
Operational Excellence

Efficiently manage tasks for your staff

With GuestService, you can efficiently track, assign, and manage tasks for your staff. Streamline operations by organizing daily activities, ensuring timely completion of guest requests, and improving overall productivity. Our Task Management tool helps hoteliers monitor staff performance, prioritize tasks, and maintain high standards of service, ultimately enhancing the guest experience.




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Boost Staff
Productivity

Enhance efficiency with smart tasks

Through GuestService’s Smart Tasks feature, you can effortlessly automate and streamline routine hotel operations. This feature handles tasks like guest requests, maintenance schedules, and staff assignments. By automating these processes, it minimizes manual work, boosts efficiency, and ensures guests receive prompt and accurate service throughout their stay.




Schedule Your Discovery Call
With Our Team Today

These companies are already using GuestService.
When will you?

GuestService is fully customizable to fit your brand. The guest app is tailored with your preferred fonts, images, colors, logos, brand language, and more.

Step 1

  • Fill our AI signup form with your hotel’s name and your credentials

Step 2

  • Pick up to 3 most beautiful images of your hotel for app slider

Step 3

  • Our AI signup agent will process your hotel’s data in minutes

Step 4

  • Voilà! You are ready to start receiving requests from your guests

GuestService is a comprehensive guest experience web application designed to enhance the stay of your guests, significantly increase non-room revenue streams, and decrease the workload of your staff. It accomplishes these goals through features such as mobile ordering, real-time translations, task management, and more, all aimed at improving guest satisfaction, streamlining operations, and increasing your hotel's efficiency and revenue.

Yes! You can indeed customize the GuestService app to align with your hotel's branding and specific needs. This includes personalizing the app's design, features, and functionalities to provide a seamless and unique experience for your guests that represents your hotel’s theme.

Guest requests are submitted through the app and managed centrally via a dashboard. The system automatically assigns and prioritizes tasks based on predefined rules, providing real-time updates to ensure transparency and efficient handling of requests in order to help maintain high service standards and operational efficiency.

Yes, it certainly is. Thanks to its AI-powered multi-language support, GuestService allows hoteliers to break language barriers and ensure effective communication with guests from diverse backgrounds. Without putting in any extra effort, you can seamlessly communicate with your guests from all around the world and avoid any potential confusion.

The "AI sign-up" process utilizes artificial intelligence to simplify your registration. Simply provide your hotel’s name, and then select up to three images of your hotel from the options presented by our AI. Then, sit back and relax as the AI automatically configures your account, personalizes the settings, and gets you started. Once your setup is complete, you can easily make any adjustments to your guest app through the admin panel. However, if your hotel cannot be found in the database, you can still create a blank guest app, which you can customize as needed.

Depending on the size of your hotel’s data, the process takes 1-2 minutes, with an average time of about one minute.

Yes, we offer both support and training. Upon joining GuestService, we provide comprehensive support and training to ensure you can fully leverage the platform's capabilities. This includes onboarding assistance, detailed user guides, tutorials, and ongoing customer support to address any issues or questions you may have.

GuestService offers flexible pricing plans tailored to meet the needs of hotels of all sizes, with both monthly and annual payment options. Please visit our pricing page on the website for detailed information on the available plans and to find the best option for your hotel.
★ ★ ★ ★ ★

“We've seen a significant increase in direct bookings since implementing GuestService. Our guests love being able to plan their stay before they arrive, and the app's reminders and notes have helped us keep track of their requests. The platform's messaging hub has also allowed us to keep in touch with guests throughout their stay, ensuring that we're providing excellent customer service."

Alishia Newell

General Manager

★ ★ ★ ★ ★

“GuestService has been a game-changer for our hotel. The platform's customizability allowed us to create a branded app that perfectly aligned with our hotel's aesthetic and services. Our guests have appreciated the app's user-friendly interface and have been able to easily book services like restaurant reservations and luxury car transfers. Our account manager has been extremely helpful and has helped us optimize our use of the platform”

Lena J. Thomas

Hotel Owner

★ ★ ★ ★ ★

"Our guests have been raving about our hotel's app since we started using GuestService. It has made their stay so much more convenient and personalized. The ordering module and messaging hub have made communication with guests a breeze, and our staff has been able to respond quickly to requests. I highly recommend this platform to any hotel manager looking to enhance their guests' experience."

Silvia Natalia